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Shipping and Return Policy

Delivery time and shipping costs

We do our best to deliver the order to you as soon as possible. The delivery time of Mar-lines is on average 3 working days.

We try to ship orders placed on working days before 6 pm within 48 hours. However, we are not always able to achieve this. In that case you will receive an email with information about when you can expect your package.

The prices stated on our shop do not include shipping costs. The shipping costs are: € 6.50.

Delivery is via PostNL. In general, delivery will take place the next working day between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the time of delivery.

Return Policy

It may happen that you want to return an order. Perhaps because you do not like the work or perhaps there is another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.

After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately €7.25 per package, consult the website of your carrier for the exact rates.

If you make use of your right of withdrawal, the work will be returned to Mar-lines with all accessories supplied and - if reasonably possible - in its original condition and packaging.
To exercise this right, you can contact us at info@mar-lines.com. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.

If the product is damaged, we can pass on this depreciation of the product to you. So handle the product with care and make sure that it is properly packaged for return.

I have provided a wrong delivery address

Accidentally passed on a wrong delivery address? Then contact us as soon as possible. We will try to change the order for you.